Customisation

We will tailor your ERP to your exact needs and extend its capabilities with our Certified Apps

Although NetSuite, IFS and Microsoft Dynamics offer a wealth of functionality, no two businesses are alike. It follows that no two ERP systems are alike, so we will often need to undertake customisation work to create new or extended functionality for your chosen ERP system.

We work closely with our customers to tailor the solution to their unique business needs, whether it is a small customisation or the development of a new module or extension. Where a customisation is required, our consultants will work with you to understand your requirements, suggest best practice approaches and define the functionality of the extension. Once defined, the extension progresses to development where our software engineers create it.

“With no ‘off-the-shelf’ solution available, Cloud Business Solutions specified and developed a module unique to our business that integrated perfectly with NetSuite. The module has resulted in significant cost savings as we no longer need to use and maintain two systems, as one now does it all!”
- Resonate

Our customisation process is built around software engineering best practice. We employ a team of business process engineers, software engineers and specialist developers who work together to specify, architect, and build new features and extensions for your ERP system.

We employ an agile development process that breaks down development tasks into a series of sprints undertaken by specialist teams to rapidly prototype, develop and test new functionality. Once development is completed, this new functionality is added to the software core.

Our detailed Quality Assurance and Customer Acceptance Testing processes ensure that any new components of the ERP are properly integrated. Extensive testing in a sandbox environment ensure that components meet customer requirements, and once integrated, the core ERP system is thoroughly tested and hardened to be reliable, stable and robust.

A library of extensions for your ERP

We have developed a whole library of extensions for ERP systems, and particularly for the NetSuite ERP, that we have developed over years of implementing ERP systems for our clients. These extend and enhance the functionality of an ERP and, where they are generic in nature, they are available to enhance any new ERP implementation that we undertake, providing significant development time and cost savings.

Our clients can benefit from new apps and extensions as we develop them, as they become available for them to add to their ERP system on an ad-hoc basis or for customer's that choose our Partner care programme.